Internet web sites and applications are built at great expense, and many times we find that they are not used to their full potential. When users find them too slow or do not understand the capabilities, they find a manual work around to accomplish a task. This greatly diminishes the return of an application. UMB WebSolutions can perform a web site usability analysis on your current web site, or web site in progress. We also provide usability consulting for a web site or application that is still in the planning or design phase. UMB WebSolutions accomplishes this by: Assessing how intended users interact with an existing web site. Ensure the site uses industry "best practices" and standards. Facilitate testing with users during the development process. Criteria used in the analysis: Is the "look and feel" pleasing? Is the navigation intuitive? Who is the target audience? Does the browser type, color palette, and screen resolution fit the target audience? Is the information organized so that it is easy to access? Can the target audience quickly find what they need? Is the page download rate acceptable to the target audience? Is the site easy to read? Was common text formatting used? How are items grouped on the page? How well does the site perform when a user tries to complete a task? Has excessive scrolling been avoided? Are frames used on the site? What we deliver: For existing web sites or web sites currently being built, we can provide a detailed analysis that discusses our findings using the criteria listed above. The report will also identify problem areas and make recommendations for correcting those issues. If you're starting a new project, UMB WebSolutions can provide a consultant to work with you during the design phase. Our usability experts can help you incorporate "best practices" and industry standards into your web site. copyright · 2000, 2003 UMB Bank, n.a. All Rights Reserved.